Popular Articles

  1. I’ve forgotten my password. How do I reset it?

    If you have forgotten your password, you may create a new one using the following steps: Click on Sign In . Click on Forgot Password. Input your email address and click SEND RESET LINK. You will receive an automatic email that...
  2. How do I edit my order?

    With the release of the new website, there have been some changes to how your order is processed. Instead of having the option to edit an order after it has been placed, you will be allotted 15 minutes to cancel your order. In the rare case that you...
  3. What is the Nu Skin Rewards program?

    The Nu Skin Rewards Program is designed to reward and thank loyal customers who purchase Nu Skin products on subscription. The Nu Skin Rewards program is your ticket to discover the best you through exclusive deals, delightful surprises, and person...
  4. Can I reactivate my subscription once it has been cancelled?

    Yes. You may reactivate your subscription once it has been cancelled.  1. Login to your Nu Skin account and search for the desired product(s). 2. Click SUBSCRIBE . Continue adding products to your subscription as desired.   3. Select the quan...
  5. Who is my sponsor?

    If you are a Member or Brand Affiliate, you have a sponsor! Most people will know their sponsor personally, but many people have lost contact with their sponsor. If you find that you need to reconnect with your sponsor, you can find their contact in...
  6. What does SV mean?

    SV, or Sales Volume, is a point system Nu Skin uses to compare the relative value of products across various currencies and markets. Each product is assigned a specific amount of points called Sales Volume. Sharing Blocks, Building Blocks, and Leade...
  7. When will my commissions get deposited into my bank account?

    All Brand Affiliates are able to receive payments on earned commission bonuses. The following information is not applicable to Members and Customers.  You must  set up your Direct Deposit  before your Nu Skin Bonus Account can send money to you. ...
  8. How do I use My Site?

    Log in to your account. Click on "Hello, (your name)" and scroll down and choose "My site" Left column you will be see your personalize URL, customize market and language, banner etc...  ...
  9. What type of warranty does the ageLOC LumiSpa iO have?

    ageLOC LumiSpa iO Replacement and Warranty Information Limited Two-Year Warranty: Nu Skin guarantees your device to be free from defects in materials and workmanship for a period of two years from the original date of consumer purchase. This warr...
  10. How do I terminate my Nu Skin account?

    To terminate your Brand Affiliate or Brand Representative Nu Skin account completely, please send a signed letter stating you would like to terminate your account to our Brand Affiliate Support department. Your request will need to include your  N...