Popular Articles

  1. What is the Nu Skin Rewards program?

    The Nu Skin Rewards Program is designed to reward and thank loyal customers who purchase Nu Skin products on subscription. The Nu Skin Rewards program is your ticket to discover the best you through exclusive deals, delightful surprises, and person...
  2. How do I edit my order?

    With the release of the new website, there have been some changes to how your order is processed. Instead of having the option to edit an order after it has been placed, you will be allotted 15 minutes to cancel your order. In the rare case that you...
  3. What type of warranty does the ageLOC LumiSpa iO have?

    ageLOC LumiSpa iO Replacement and Warranty Information Limited Two-Year Warranty: Nu Skin guarantees your device to be free from defects in materials and workmanship for a period of two years from the original date of consumer purchase. This warr...
  4. When will my commissions get deposited into my bank account?

      All Brand Affiliates are able to receive payments on earned commission bonuses. For information on how to earn commission bonuses, please see Velocity . The following information is not applicable to Members and Customers.  You m...
  5.  Nu Skin Vouchers

    What are Nu Skin Vouchers?   There are 3 different vouchers under Nu Skin Rewards.       $15 USD ($20 CAD) VOUCHER: For New Retail Customers and Members, Nu Skin will issue a $15 USD ($20 CAD) for t...
  6. Can I use other, non-LumiSpa treatment formulas or cleansers with the ageLOC LumiSpa iO?

    ageLOC LumiSpa treatment cleansers are specifically formulated for use with the ageLOC LumiSpa iO device. They enable the precise cushioning, cleansing, and interaction with the skin, optimising the effectiveness of LumiSpa iO’s proprietary tr...
  7. How can I see my order history?

    1. While logged into your account, click on the person-silhouette  next to your name, in the top right-hand corner.  2. From the left had-side menu, select ORDER HISTORY. You can filter your orders by Date and Order Status.  ...
  8. How do I terminate my Nu Skin account?

    To terminate your Brand Affiliate or Brand Representative Nu Skin account completely, please send a signed letter stating you would like to terminate your account to our Brand Affiliate Support department. Your request will need to include your&nbs...
  9. Who is my sponsor?

    If you are a Member or Brand Affiliate, you have a sponsor! Most people will know their sponsor personally, but many people have lost contact with their sponsor. If you find that you need to reconnect with your sponsor, you can find their contact in...
  10. I’ve forgotten my password. How do I reset it?

    If you have forgotten your password, you may create a new one using the following steps: Click on Sign In . Click on Forgot Password. Input your email address and click SEND RESET LINK. You will receive an automatic email that...