Subscription General Questions

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What are the benefits of having a subscription?
Can't get enough of the Nu Skin products you love? Great! Take the hassle out of ordering by creating an automatic monthly subscription. This allows you to get the products you need on a monthly basis without spending the time to place an order ...
How do I create a monthly subscription?
Creating a monthly subscription is simple. Follow the steps below: Begin by logging into your account on www.nuskin.com . Navigate to any product you would like to receive on a monthly basis by using the search bar or selecting any of the catego...
How do I make changes to the product on my subscription?
You may make changes to your subscription online by following these instructions: Log in to nuskin.com by selecting Sign Up/Sign In in the top right corner of the page. Then enter your login information and hit enter. Select Sign In then ...
Can I have a subscription order shipped more than once per month?
Yes. By default, subscriptions automatically ship once per month. However, you may use the Order  Now option on the Subscription Manage page to order as many times as you would like per month. For more information, see Subscription Order ...
Are there any restrictions to what products I can order on a subscription?
Yes. Some products are restricted from being purchased through a subscription. For example, promotions cannot be added to subscriptions, unless otherwise stated in the promotion information. Some packages and product collections may be added, but w...
When is the latest I can make changes to my subscription before it ships out?
We recommend making any changes to your subscription shipment at least 5 business days before the process date. This will ensure your changes take effect.
Will I be notified when my subscription order ships?
Yes. An email will be sent 5 days before your subscription order is shipped. An order confirmation email will also be sent when the subscription order is placed and a tracking email is sent when your subscription has shipped. If you need to update ...
What payment methods are accepted for subscription orders?
Nu Skin accepts the following payment methods for subscription orders: US Payment Options: American Express, Discover, Master Card, and Visa. Canada Payment Options:  American Express, Master Card, and Visa. ...
What subscription features can be managed online?
The following subscription features can be completed online: Change or edit products Shipping frequency Payment type Shipping address Order Now (send the subscription shipment out right away) Skip a shipment Redeem product points ...
What are the advantages of creating/modifying a subscription online?
The advantages of creating/modifying a subscription online are: - 24/7 access. - The ability to immediately see and confirm changes are done correctly. - Immediate feedback when changes are made.
What should I do if I start to acquire too many products?
Your subscription can be edited to reflect your needs. You may change your products , ship date , or even skip shipments .  ...
What will happen if a product is out of stock?
If an item is out of stock, then this item will not be included in your subscription order for that month. The following month, if the item is back in stock when your subscription ships, then it will resume shipping with your order as usual. If the ...
What happens if my credit card is declined on my subscription order?
Don’t worry, if the credit card is declined we will try to process the payment again. After the third unsuccessful attempt the order will be cancelled, but the subscription will remain active. If the card declines for three consecutive months ...
What is the definition of subscription? Does that mean the same package every month?
A subscription is a recurring, monthly order. You can change products on your subscription each month online through Subscription Management. There are no time commitments and no order amount commitments, unless you are going for Luxe VIP status (th...
How do I change the shipping address on my subscription?
Changes can be made to your subscription shipping address online by following these instructions: Log in to nuskin.com by selecting Sign Up/Sign In in the top right corner of the page. Then enter your login information and hit enter. Sele...
How do I change the billing information on my subscription?
Changes can be made to your subscription billing information online by following these instructions: Log in to nuskin.com by selecting Sign Up/Sign In in the top right corner of the page. Then enter your login information and hit enter. S...