I can’t log into my account. What should I do?

If you are having difficulty logging into your account, please check the following:

  • Check that you have entered your email address correctly.

  • Check that the password you entered is the same one you used to setup your account, otherwise click on Forgot Password.

  • Passwords are case sensitive. Please ensure you do not have your Caps Lock turned on.

  • You may also try again after clearing your web browser's history, cookies, and cached data.