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Nu Skin

  • Home
  • Glossary
  • Account Management
    • How do I update personal details on my account, if I am a Brand Affiliate?
    • I’ve forgotten my password. How do I reset it?
    • How do I create an account?
    • Where can I find my Nu Skin ID number?
    • How do I upgrade my account to Brand Affiliate?
    • I can’t log into my account. What should I do?
  • Nu Skin Rewards Program
    • Nu Skin Rewards General Questions
      • What is the Nu Skin Rewards program?
      • What are the benefits of the Nu Skin Rewards program?
      • Is there a discounted price for Subscriptions?
      • How does the Nu Skin Rewards program work?
      • How am I rewarded for continual use of my subscription
      • How do I join the Nu Skin Rewards program?
      • Is there a cost to join Nu Skin Rewards?
      • Who is eligible to join Nu Skin Rewards?
      • Are Brand Affiliates and above allowed to participate in Nu Skin Rewards?
      • Why are Brand Affiliates and above not allowed to participate in the program?
      • What am I agreeing to by participating in the Nu Skin Rewards program?
      • What is a Subscription?
      • Skipping Subscription or Placing a Hold
      • Tax on Rewards
      •  Subscription Pricing
      •  Nu Skin Vouchers
  • Subscriptions
    • Subscription General Questions
      • What are the benefits of having a subscription?
      • Are there any restrictions to what products I can order on a subscription?
      • What will happen if a product is out of stock?
      • What happens if my credit card is declined on my subscription order?
      • How do I create a monthly subscription?
      • How do I make changes to the product on my subscription?
      • Can I have a subscription order shipped more than once per month?
      • When is the latest I can make changes to my subscription before it ships out?
      • Will I be notified when my subscription order ships?
      • What payment methods are accepted for subscription orders?
      • What subscription features can be managed online?
      • What are the advantages of creating/modifying a subscription online?
      • What should I do if I start to acquire too many products?
      • What is the definition of subscription? Does that mean the same package every month?
      • How do I change the shipping address on my subscription?
      • How do I change the billing information on my subscription?
    • Skip a Subscription Shipment
      • What does it mean to skip your subscription?
      • How do I "Skip" this month's subscription order?
      • How long does a Skip last?
    • Subscription Cancellation
      • Is there a cancellation fee when I cancel my subscription?
      • How do I cancel my Subscription?
      • Can I reactivate my subscription once it has been cancelled?
  • Business Support
    • Velocity
      • What is Velocity?
      • Share
        • Can I sell products that I have purchased?
        •  What is the Sharing Bonus?
        • Who earns the Sharing Bonus on my personal purchases?
        • What is the Retailing Bonus?
      • Build
        • What are Building Blocks?
        • How do I begin qualification?
        • How do I qualify as a Brand Representative?
        • What do I need to do once I have qualified?
        • What is the Building Bonus?
        • What happens if I fall short of Maintenance?
        • How do I get Flex Blocks?
        • Flex Blocks FAQ
      • Lead
        • I notice that some people have different titles, how do you get these?
        • What is the Leading Bonus?
        • What is LTSV and why is it important?
    • Policies
      • Social Media
        • Can I sell Nu Skin products through online marketplaces (such as Amazon, Ebay, Craigslist, etc.)?
      • Compliance
        • How much money do Brand Affiliates make?
      • Policies & Procedures
        • Am I allowed to do other MLMs, or do I need to be exclusive to Nu Skin?
        • How can I do a trade show?
    • Account Management
      • Sponsor Changes
        • Am I eligible for a sponsor change?
        • Who is my sponsor?
      • Account Changes
        • How do I terminate my Nu Skin account?
        • How do I add an associate to my account?
        • How do I remove an associate from my account?
        • How do I change my personal account to a business account?
        • How do I change my business account to a personal account?
      • Taxes
        • Do I owe taxes for Commissions paid by Nu Skin?
        • What is a 1099?
        • What is a T4A?
    • Commissions
      •  How do I set up a Direct Deposit?
      • When will my commissions get deposited into my bank account?
      • Why didn't my commission get transferred to my Bank Account?
    • Programs & Platforms
      • Success Trips
        • What are Success Trips?
        • How do I qualify to attend a Success Trip?
      • NTC
        • What is Nourish the Children?
        • What is an Ambassador?
      • Biophotonic Scanner
        • What is the Biophotonic Scanner?
      • Double Sharing Bonus
      • Weekend Getaways
  • Ordering & Purchasing
    • Why is my credit card not working?
    • What are the accepted payment options?
    • How do I edit my order?
    • How do I cancel my order?
    • How can I see my order history?
    • How do I receive an invoice?
    • How do I make an order in another country?
    • What does SV mean?
  • Products
    • Are your products vegan friendly?
    • Do you test on animals?
    • Can I use your products if I am pregnant or breastfeeding?
    • Which skin care products can my child use?
    • Which Pharmanex products can my child take?
    • Can I combine different Pharmanex products?
    • I have a medical condition, which Pharmanex products can I take?
    • Where do I find a Scanner Operator?
    • How do I qualify for a money back guarantee for Scanner certified products ?
  • Shipping, Delivery, and Returns
    • When will I receive my order?
    • How much is shipping?
    • I am missing a product from my order, what should I do?
    • I have received the wrong product(s) in my order, what do I do?
    • My order arrived damaged, what do I do?
    • I haven’t received my order, how do I find it?
    • How do I track my order?
    • What is the return policy?
    • How do I return products?
    • Do you provide a prepaid return shipping label?
    • How long does a refund take?
    • I purchased my products through a Brand Affiliate. What are my rights for returning them?
  • Tech Support
    • Devices
      • ageLOC Lumispa
        • What is the ageLOC LumiSpa?
        • How do I use the ageLOC LumiSpa?
        • How do I clean and care for my ageLOC LumiSpa?
        • Why is my LumiSpa not working?
        • What type of warranty does the ageLOC LumiSpa have?
      • Biophotonic Scanner
        • Nu Skin Facial Spa
          • What type of warranty does the ageLOC Facial Spa have? (US only)
        • ageLOC LumiSpa iO
          • What makes ageLOC LumiSpa iO unique?
          • LumiSpa iO Troubleshooting Steps
          • Can treatment heads from the LumiSpa be used on the LumiSpa iO?
          • Do I need to wash my makeup off before using ageLOC LumiSpa iO?
          • Can I use ageLOC LumiSpa iO in the shower?
          • Does my ageLOC LumiSpa iO need the stand to charge?
          • How long does ageLOC LumiSpa iO last after a full charge with the magnetic charger?
          • Can I use other, non-LumiSpa treatment formulas or cleansers with the ageLOC LumiSpa iO?
          • What type of warranty does the ageLOC LumiSpa iO have?
          • How long will my ageLOC LumiSpa iO treatment head last?
          • How do I pair my ageLOC LumiSpa iO with the app?
          • Do I have to connect with the app to use my ageLOC LumiSpa iO?
          • Where Can I Find the Serial # and Lot # for My LumiSpa iO Device or Accessory?
          • What is included in the box of a newly purchased LumiSpa iO?
        • ageLOC Boost
          • What type of warranty does the ageLOC Boost have?
        • ageLOC Galvanic Spa
          • What type of warranty does the ageLoc Galvanic Spa have?
        • ageLOC Galvanic Body Spa
          • What type of warranty does the ageLOC Galvanic Body Spa have?
      • Apps and Website
        • How do I use My Site?
    • Corporate Info
      • What is Nu Skin's Mission Statement?
      • How do I submit suggestions or ideas for this page?
    • Home

    Subscriptions

    Subscription General Questions (16)

    • What are the benefits of having a subscription? ()

    • Are there any restrictions to what products I can order on a subscription? ()

    • What will happen if a product is out of stock? ()

    • What happens if my credit card is declined on my subscription order? ()

    • How do I create a monthly subscription? ()

    • See More

    Skip a Subscription Shipment (3)

    • What does it mean to skip your subscription? ()

    • How do I "Skip" this month's subscription order? ()

    • How long does a Skip last? ()

    Subscription Cancellation (3)

    • Is there a cancellation fee when I cancel my subscription? ()

    • How do I cancel my Subscription? ()

    • Can I reactivate my subscription once it has been cancelled? ()

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