Articles
Why is my credit card not working?
If your credit card is not working: Verify that you have sufficient funds on your card. Contact your bank to ensure you do not have an international block or internet block automatically placed on your credit card. It is possible that you h...
What are the accepted payment options?
Nu Skin accepts the following payment methods for orders: US Payment Options: American Express, Discover, Master Card, Visa, and PayPal (online only). The US Market also offers Venmo as a payment option online for one-time orders only. Canad...
How do I edit my order?
With the release of the new website, there have been some changes to how your order is processed. Instead of having the option to edit an order after it has been placed, you will be allotted 15 minutes to cancel your order. In the rare case that you...
How do I cancel my order?
If you need to cancel your order, there is a 15 minute cancellation window from the time the order is placed. To cancel your order, simply follow the steps below. 1. Navigate to Order History 2. Locate the order you'd like to cancel. 3. Sel...
How can I see my order history?
1. While logged into your account, click on the person-silhouette next to your name, in the top right-hand corner. 2. From the left had-side menu, select ORDER HISTORY. You can filter your orders by Date and Order Status. ...
How do I receive an invoice?
All invoices are also available in digital format in your Order History online.
How do I make an order in another country?
Only Brand Affiliates may order outside their country of sign-up. In order to place an order in a different country, you must have a shipping address inside that country . To change markets, click on the drop-down arrow found in the upper left-han...
What does SV mean?
SV, or Sales Volume, is a point system Nu Skin uses to compare the relative value of products across various currencies and markets. Each product is assigned a specific amount of points called Sales Volume. Sharing Blocks, Building Blocks, and ...