To return any unwanted items, you will need to obtain an RMA (Return Merchandise Authorization) number from the Company. If you are in need of an RMA in Canada, please click here to live chat with one of our Support Agents. If you are in need of an RMA and are in the United States, you can now set up a return online.
In both cases, we need the original order number(s) and a list of all items being returned per order number. You can find this information in your Order History online. To locate your Order History, please follow the instructions found here.
For online return setup, first navigate to the footer on nuskinusa.com and click on Returns under CUSTOMER SERVICE.
Follow these steps to finish creating the RMA:
The return confirmation email will provide additional instructions. These instructions must be followed to receive a refund. For information on refund timeframes, see article: "How long does a refund take?"