Updated Articles

  1. Am I allowed to do other MLMs, or do I need to be exclusive to Nu Skin?

    Yes you are allowed, but with some caveats. As stated in the chapter 5 section 2.2 of the company's Policies and Procedures : As a Brand Affiliate with a Ruby Partner (Executive Brand Partner) or higher pin level, you are reasonably expected to...
  2. What is the Selling Bonus?

    We’ve built on what we learned with our previous Sharing Bonus and introduced an exciting new scaled aspect to the Selling Bonus. Every time you sell a product, you will earn an immediate 4% Selling Bonus. But as you sell more products each month ...
  3. When will my commissions get deposited into my bank account?

    All Brand Affiliates are able to receive payments on earned commission bonuses. The following information is not applicable to Members and Customers.  You must  set up your Direct Deposit  before your Nu Skin Bonus Account can send money to you...
  4. Skipping Subscription or Placing a Hold

    Are you able to skip and/or place a hold on a monthly shipment? Yes. If you would like to skip and/or place a hold on your monthly shipment, you may do so by going online to www.nuskin.com or by contacting your local Support Center. By doing...
  5.  Nu Skin Vouchers

    What are Nu Skin Vouchers?   There are 2 different vouchers under Nu Skin Rewards.       $50 USD ($65 CAD) VOUCHER: Our first voucher, you will receive a $50 USD ($65 CAD) voucher for maintaining your subscription or...
  6. What does SV mean?

    SV, or Sales Volume, is a point system Nu Skin uses to compare the relative value of products across various currencies and markets. Each product is assigned a specific amount of points called Sales Volume. ...
  7. How do I qualify to attend a Success Trip?

    You must first qualify as a Brand Representative to begin earning Success Points. After qualifying as a Brand Representative, you can speak with our Brand Representative Support team for more individualized assistance in meeting the targets below...
  8. How do I track my order?

    If you have not received your tracking confirmation email from the shipping courier, you can find the tracking information in your Order History when you are logged in.  To do so follow these simple steps.  1. Navigate to Order History . 2. ...
  9. How do I return products?

    To return any unwanted items, you will need to obtain an RMA (Return Merchandise Authorization) number from the Company. If you are in need of an RMA in Canada, please click here to live chat with one of our Support Agents. If you are in need ...
  10. I can’t log into my account. What should I do?

    If you are having difficulty logging into your account, please check the following: Check that you have entered your email address correctly. Check that the password you entered is the same one you used to setup your account, otherwise click...