Updated Articles

  1. What is included in the RenuSpa iO box?

    Quick start guide User’ s Manual Nu Skin® RenuSpa iO™ Device Nu Skin® RenuSpa iO™ Wireless Charger Conductive Gel
  2. How do I clean and care for my ageLOC WellSpa iO?

    CLEANING AND CARING FOR YOUR ageLOC WellSpa iO Unplug power cord from the USB adaptor prior to cleaning charging base. Clean handheld device and charger after each use Use slightly damp, lint-free wipes to wipe away any ...
  3. How do I use my ageLOC Boost?

    Cleanse and Tone Face Apply three pumps of ageLOC Boost Activating Serum directly to device head. Treat one half of the face for one minute, then re-apply the Serum and treat the other half of the face for another minute. Turn on...
  4. How do I clean and care for my RenuSpa iO?

    CLEANING AND CARING FOR YOUR NU SKIN® RENUSPA iO™ Unplug power cord from the USB adaptor prior to cleaning charging base. Clean handheld device and charger after each use Use slightly damp, lint-free wipes...
  5. My Nu Skin Facial Spa isn't working

    Here are the basic troubleshooting steps. If you are still experiencing issues, please contact Customer Support for further assistance. TROUBLESHOOTING STEPS: Step 1: Take the batteries out of the device and pull the prongs towards the cen...
  6. How does Pay later in 30 days work?

    Pay in 30 days is a credit product which lets you pay any time within 30 days of your purchase interest-free. You can make this payment using a credit or debit card on the Klarna app or logging into https://www.klarna.com/us/ . Klarna will send y...
  7. What details do I need to provide when I make my purchase?

    You will need to provide your name, billing address, email address and phone number, as well as your payment details.
  8. Why is my RenuSpa iO not working?

    TROUBLESHOOTING If you have any unexpected operation or events, please call Nu Skin Support Services at: 1-801-345-9900. LOSS OF CONDUCTIVITY DURING USE If the metallic nodes lose contact with your skin, the current will be interrupted, caus...
  9. How can I increase my eligibility?

    The length of time you have been a Klarna customer may increase your limit.  A good payment history with Klarna can improve your chances of being approved.  If you still have balances on unpaid purchases, it would be beneficial to pay them off t...
  10. How much is shipping?

    US Shipping Rates: Shipping Service Shipping Cost (USD) One-Time Order Standard Shipping  $4.99 Subscription Order Standard Shipping $2.99 Expedited Shipping On Any Order Type Express  $15.00 1 Day Air * $...