Popular Articles

  1. What type of warranty does the ageLOC Facial Spa have? (US only)

    Last Updated: 11/01/2022 in Tech Support Devices Nu Skin Facial Spa
    ageLOC Facial Spa Replacement and Warranty Information Limited Two-Year Warranty:  Nu Skin guarantees the Facial Spa to be free from defects in materials and workmanship for a period of two years from the original date of consumer purchase. This w...

  2. How can I do a trade show?

    Last Updated: 09/05/2019 in Business Support Policies Policies & Procedures
    The answer to this question can be found in its entirety in chapter 3 section 6.2 of the Policies and Procedures . In general you may not sell any Products of the Company or promote the Company’s opportunity at flea markets, swap meets, bazaars, s...

  3. Can I sell products that I have purchased?

    Last Updated: 10/31/2024 in Business Support Sales Performance Plan Sell
    Yes, you can! When you do this, we call it "Retail Profit" (Not to be confused with the Retailing Bonus).  *Only Brand Affiliates are authorized to resell product.* Retail Profit is the difference between your costs (including  M ember...

  4. How do I receive an invoice?

    Last Updated: 07/18/2023 in Ordering & Purchasing
    All invoices are also available in digital format in your Order History online.

  5. Double Sharing Bonus

    Last Updated: 09/09/2019 in Business Support Programs & Platforms
    The Double QBR Sharing Bonus is available for a limited time and only available for current and new US Qualifying Brand Representatives.  For more information, please check the Program explanation on your office page ( US / CA ). ...

  6. How can I get approved to pay with Klarna?

    Last Updated: 11/03/2023 in Ordering & Purchasing Klarna FAQ's Klarna Decline FAQ's
    Before you make (another) purchase with Klarna it helps to know how to qualify for Klarna’s payment options.  *Be old enough You need to be at least 18 in order to use Klarna’s payment options.  *Have a positive credit history History of positive ...

  7. Why is my ageLOC Galvanic Body Spa not working?

    Last Updated: 07/23/2024 in Tech Support Devices ageLOC Galvanic Body Spa
    Here are the basic troubleshooting steps. If you are still experiencing issues, please contact Customer Support for further assistance. TROUBLESHOOTING Step 1: Remove the battery cover as well as the batteries on the spa then using a Q-tip and som...

  8. What should I do if I start to acquire too many products?

    Last Updated: 06/12/2023 in Subscriptions Subscription General Questions
    Your subscription can be edited to reflect your needs. You may change your products, shipping frequency, or even skip shipments. 

  9. Am I eligible for Pay in 30 days?

    Last Updated: 11/03/2023 in Ordering & Purchasing Klarna FAQ's Pay In 30 Days FAQ's
    You need to be at least 18 years old and a UK resident to use Klarna’s credit products including Pay in 30 days. When you choose Klarna they will also check the information you provide and your financial situation.

  10. Will I be notified when my subscription order ships?

    Last Updated: 06/12/2023 in Subscriptions Subscription General Questions
    Yes. An email will be sent 5 days before your subscription order is shipped. An order confirmation email will also be sent when the subscription order is placed and a tracking email is sent when your subscription has shipped. If you need to update ...