Popular Articles

  1. What happens if I cancel or return my order?

    As soon as [MERCHANT] has confirmed with Klarna that your cancelation / return has been accepted, Klarna will cancel any future scheduled payments as well as refund any amounts due. You will see the return in the Klarna app immediately.
  2. I still have questions regarding payment, how can I get in touch?

    Visit Klarna app Klarna’s Customer Service page for a full list of FAQs, live chat and telephone options.
  3. What is an Ambassador?

    A Nourish the Children Ambassador is a person who has not only donated through Nourish the Children to nourish starving children, but has adopted Nourish the Children as a personal cause. They have made a commitment to donate at least four bags of...
  4. What are Success Trips?

    Success Trips are an amazing opportunity to celebrate your success. Once you become a Brand Representative, and as you build your business, you can work with your corporate partners here at Nu Skin to meet your individualized goals for attending ....
  5. Can I have a subscription order shipped more than once per month?

    No. Subscriptions will only ship monthly, every 2 months, or every 3 months, depending on the frequency you selected. 
  6. My purchase was denied, why do I still see a transaction to Klarna on my card?

    When you attempt to place an order using our Pay in 3 payment method an authorization hold is placed on the card you have connected in the Klarna App, to reserve the funds for the first installment. This is the transaction that you might see on your...
  7. What is the definition of subscription? Does that mean the same package every month?

    A subscription is a recurring, monthly order, however, you can change the shipping frequency and products on your subscription each month online through Subscriptions page. You can cancel at anytime! 
  8. What payment methods are accepted for subscription orders?

    Nu Skin accepts the following payment methods for subscription orders: US Payment Options: American Express, Discover, Master Card, and Visa. Canada Payment Options: American Express, Master Card, and Visa. ...
  9. If I apply for Klarna Financing, will this affect my credit score?

    When you apply for Financing with Klarna, Klarna will make a full credit search with the credit reference agencies who supply Klarna with credit information. The agencies will record details of the search, which can be seen on your credit file, rega...
  10. I have asked for a refund. How will I be refunded?

    Refunds will be issued back to the debit or credit card which was originally used at checkout.