Popular Articles

  1. What is a T4A?

    Last Updated: 03/09/2022 in Business Support Account Management Taxes
    In Canada, Brand Affiliates receive a tax form T4A. All CA Brand Affiliates who earn at least $500 CAD of non-employee compensation in a given tax year will be sent a T4A by the end of the following February, These forms will be mailed to the perman...

  2. Do Nu Skin Vouchers have an expiration date?

    Last Updated: 07/09/2024 in Nu Skin Rewards Program Nu Skin Rewards General Questions
    Yes, all Nu Skin Vouchers have a 90-day redemption window. After 90 days (about 3 months), the vouchers will no longer be redeemable.

  3. I purchased my products through a Brand Affiliate. What are my rights for returning them?

    Last Updated: 02/18/2022 in Shipping, Delivery, and Returns
    If you purchased your products from a Brand Affiliate, please contact them directly to receive a refund. By law, Brand Affiliates must offer a 3 day money-back guarantee to their customers. The customer must request the refund within 3 business days...

  4. What type of warranty does the ageLOC Boost have?

    Last Updated: 11/01/2022 in Tech Support Devices ageLOC Boost
    ageLOC Boost Replacement and Warranty Information Limited Two-Year Warranty: Nu Skin guarantees your device to be free from defects in materials and workmanship for a period of two years from the original date of consumer purchase. This warranty ...

  5. How much money do Brand Affiliates make?

    Last Updated: 03/09/2022 in Business Support Policies Compliance
    In 2018, the Company paid approximately $126,892,539 in sales compensation to Brand Affiliates residing in the United States. Although individual information is unavailable, we do post a yearly compensation summary on our website . ...

  6. How do I remove an associate from my account?

    Last Updated: 09/05/2019 in Business Support Account Management Account Changes
    There are two types of Brand Affiliate accounts, Personal Accounts and Business Entities. Most of our Brand Affiliates have personal accounts. To remove an individual who is currently listed as an associate (spouse) on a personal account an Amended ...

  7. What type of warranty does the ageLOC Galvanic Facial Spa have?

    Last Updated: 07/22/2024 in Tech Support Devices ageLOC Galvanic Facial Spa
    ageLOC Galvanic Facial Spa Replacement and Warranty Information Limited Two-Year Warranty:  Nu Skin guarantees ageLOC® Galvanic Spa® to be free from defects in materials and workmanship for a period of two years from the original date of consume...

  8. What type of warranty does the ageLOC Galvanic Body Spa have?

    Last Updated: 11/01/2022 in Tech Support Devices ageLOC Galvanic Body Spa
    ageLOC Galvanic Body Spa Replacement and Warranty Information Limited two-year warranty:  Nu Skin guarantees the ageLOC Galvanic Body Spa to be free from defects in materials and workmanship for a period of two years from the original date of cons...

  9. What will happen if a product is out of stock?

    Last Updated: 03/01/2022 in Subscriptions Subscription General Questions
    If an item is out of stock, then this item will not be included in your subscription order for that month. The following month, if the item is back in stock when your subscription ships, then it will resume shipping with your order as usual. If the ...

  10. Are there any restrictions to what products I can order on a subscription?

    Last Updated: 07/18/2023 in Subscriptions Subscription General Questions
    Yes. Some products are restricted from being purchased through a subscription. For example, promotions cannot be added to subscriptions, unless otherwise stated in the promotion information.