Popular Articles

  1. What is the Retailing Bonus?

    Last Updated: 10/31/2024 in Business Support Sales Performance Plan Sell
    The Retailing Bonus  (not to be confused with Retail Profit ) is equal to the difference between your Member Price and the price paid by your Retail Customers (excluding shipping costs and taxes) when they purchase any products directly from Nu...

  2. How long will my ageLOC LumiSpa iO treatment head last?

    Last Updated: 09/30/2022 in Tech Support Devices ageLOC LumiSpa iO
    A treatment head is designed to last for at least three months when used twice a day. With smart sensors, the LumiSpa iO device will track each treatment head’s actual usage and prompt you when it’s time to replace it.

  3. What is the Biophotonic Scanner?

    Last Updated: 09/09/2019 in Business Support Programs & Platforms Biophotonic Scanner
    The patented Pharmanex BioPhotonic Scanner is a cutting edge testing tool that non-invasively measures carotenoid levels in living tissue, providing an immediate indication of a person’s overall antioxidant levels. Everyone can instantly know their ...

  4. How do I change the billing information on my subscription?

    Last Updated: 06/12/2023 in Subscriptions Subscription General Questions
    Changes can be made to your subscription billing information online by following these instructions: Log in to nuskin.com by selecting Sign In in the top right corner of the page. Then enter your login information and hit enter Click on the ...

  5. Does Nu Skin provide a prepaid return label?

    Last Updated: 07/08/2024 in Shipping, Delivery, and Returns
    In the US market we offer a free return label to our Brand Affiliates, Members, and Retail Customers who purchased directly from Nu Skin and choose to create their return using the self-help option on www.nuskin.com. By utilizing this method, the ...

  6. How do I change my personal account to a business account?

    Last Updated: 08/30/2019 in Business Support Account Management Account Changes
    There are two types of Brand Affiliate accounts, Personal Accounts and Business Entities. Most of our Brand Affiliates have personal accounts. If you would like to change your account to a Business Account, please contact our Brand Affiliate Support...

  7. Does my ageLOC LumiSpa iO need the stand to charge?

    Last Updated: 09/30/2022 in Tech Support Devices ageLOC LumiSpa iO
    You may have noticed that ageLOC LumiSpa iO doesn’t include a stand. Thanks to the updated design and new charger, the stand is no longer necessary for charging. If you prefer to store your device in a stand, it is available for purchase. 

  8. How do I get Flex Points?

    Last Updated: 10/31/2024 in Business Support Sales Performance Plan Build
    You are allotted Flex Points as soon as you become a Brand Representative, and you keep collecting them annually thereafter. All Flex Points will be added to your account in  Volumes and Genealogy . Accumulation is as follows: In your 1 st full m...

  9. Flex Points FAQ

    Last Updated: 10/31/2024 in Business Support Sales Performance Plan Build
    Q1:  If I’m promoted before the end of the month, why don’t I see my Flex Points as soon as I become a Brand Representative? A1: You don’t need them yet! Flex Points appear in your account the month after you finish Qualification. Q2:  Flex ...

  10. Are Brand Affiliates and above allowed to participate in Nu Skin Rewards?

    Last Updated: 08/02/2023 in Nu Skin Rewards Program Nu Skin Rewards General Questions
    No, Nu Skin Rewards is for Members and Retail Customers only.