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Troubleshooting Here are the most common issues customers experience with the LumiSpa. If you are having difficulty, please follow the included steps. If you are still experiencing issues, please contact Customer Support. You will be asked...
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Last Updated: 02/16/2022
in Ordering & Purchasing While logged into your account, click on the person-silhouette in the top right-hand corner. Then select Profile : Menu can be found in upper right corner. After Profile loads, select ORDER HISTORY: Select "Date Range&q...
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If you have not received your tracking confirmation email from the shipping courier, you can find the tracking information in your Order History when you are logged in. To locate Order History, click here . The tracking number shown in your Orde...
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ageLOC LumiSpa is a twice daily regimen. Use it morning and night for best results. STEP 1 Moisten face with water. Apply ageLOC LumiSpa treatment cleanser to all areas of the face. STEP 2 Wet treatment head by pl...
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Last Updated: 02/18/2022
in Products Nu Skin products are carefully formulated to be safe, effective, and safety-dermatologist tested to help ensure they are gentle and can be used by most people without problems. Our skin care products do not contain any ingredients considered unsafe ...
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If your package is missing, please check around the outside of the house, as it may have been placed in a less-conspicuous location by the courier. Also, please check around your house and with your neighbors before contacting the Support Center or ...
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Last Updated: 02/16/2022
in Ordering & Purchasing If you find that you need to cancel your order, please click here to live chat with one of our Support agents. We are committed to getting product to you as swiftly as possible, so the order may have already shipped when you call in. If this...
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You must first qualify as a Brand Representative to begin earning Success Points. After qualifying as a Brand Representative, you can speak with our Brand Representative Support team for more individualized assistance in meeting the targets below. ...
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You may cancel your ADR online by selecting " Delete ADR" on the ADR Management page: Found in the ADR Management page. ...
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Last Updated: 08/21/2019
in Account Management If you are having difficulty logging into your account, please check the following: Check that you have entered your email address correctly. Check that the password you entered is the same one you used to setup your account, otherwise click o...