New Articles

  1. How do I make repayments to Klarna?

    Klarna will take your Pay in 3 payments from the debit or credit card you shared when you made your purchase. Klarna will take the first payment when you make your purchase, the second payment after 30 days and the final payment 60 days from the day...
  2. Will a credit search take place?

    When you use Pay in 3, Klarna will perform a credit search. This means Klarna will look at certain information in your credit report to decide whether to approve your purchase.
  3. What do I need to provide when I make a purchase?

    If you want to purchase something using Klarna’s Pay in 3, you'll need to share your phone number, email address, current billing address and your credit or debit card details. If Klarna needs to talk to you urgently they'll use the ph...
  4. What does Klarna consider when reviewing my application?

    Klarna offers Pay in 3 based on a number of factors such as the purchase amount, and previous order history. You can improve your chances of being offered Pay in 3 by ensuring you provide your full name, accurate address details and arrange shipping...
  5. Can I have multiple Pay in 3 orders at the same time?

    Yes, you can. If you see Klarna Pay in 3 when you go to an online checkout then it is available to you. Every time you use Pay in 3, Klarna will check to see whether you can use Pay in 3 again for each additional purchase.
  6. Am I eligible for Pay in 3?

    You need to be at least 18 years old and a UK resident to use Klarna’s credit products including Pay in 3. When you choose Klarna they will also check the information you provide and your financial situation.
  7. How does Pay in 3 work?

    Klarna’s Pay in 3 is a credit product that lets you spread the cost of your purchases over 3 equal interest-free payments. Klarna will take the payments from your debit or credit card directly so you don't have to worry about missing a pay...
  8. I still have questions regarding payment, how can I get in touch?

    Visit Klarna app Klarna’s Customer Service page for a full list of FAQs, live chat and telephone options.
  9. What happens to my statement when I have returned part of my order?

    Once [MERCHANT] has received the partial return and Klarna have received our confirmation, an updated statement with an adjusted payment schedule will be sent to you by Klarna. You are always able to monitor the status of your order in the Klarna ap...
  10. What happens to my statement, when I have returned the goods?

    Once [MERCHANT] has received the return and Klarna have received our confirmation, Klarna shall refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.