New Articles

  1. How do I clean and care for my ageLOC Boost?

    ageLOC Boost should be cleaned after each use to avoid accumulation of residue. After treatment, thoroughly wipe the device with a soft washcloth. Do not use harsh chemicals or abrasives. Store in a dry place. ...
  2. My Nu Skin Facial Spa isn't working

    Here are the basic troubleshooting steps. If you are still experiencing issues, please contact Customer Support. for further assistance. TROUBLESHOOTING Step 1: Take the batteries out of the device and pull the prongs towards the center of the dev...
  3. How do I use my Nu Skin Facial Spa?

    Nu Skin Facial Spa features a 10-minute, full-face, basic regimen, and three five-minute area regimens. The basic regimen has a five-minute Spa Session A and a five-minute Spa Session B.  All of the area regimens include a two-minute Spa Session ...
  4. How do I clean and care for my Facial Spa?

    Clean and Properly Store Your Spa: After every use, turn the device off and wipe the device and conductors with a damp cloth to remove any excess Nu Skin® Conductive Gel (see Figure 5.5). Be sure to check if gel seeped between the device and con...
  5. How do I qualify for the Device Guarantee?

    NU SKIN DEVICE GUARANTEE As the World’s #1 brand for Beauty Device Systems for 6 consecutive years†, Nu Skin is so confident in each device that if you don’t see an improvement after 90 days we will refund your money.* * ADDITIONAL GUIDELINES ...
  6. How do I qualify for the ageLOC Guarantee?

    AGELOC GUARANTEE After years of leading research in skin and nutritional science, Nu Skin has now ushered in a new era in anti-aging with our exclusive ageLOC science that targets the ultimate source of aging—our genes. We are so confident in each ...
  7. What is included in the box?

    Quick start guide User’ s Manual ageLOC WellSpa iO™ Device ageLOC WellSpa iO™ Wireless Charger
  8. How do I pair my ageLOC WellSpa iO with the app?

    PAIRING YOUR AGELOC WELLSPA iO™ Step 1. Download the Nu Skin Vera® app.  Step 2. Ensure your phone’ s Bluetooth®* is enabled.  Step 3. Sign in to Nu Skin Vera. • Already have a Nu Skin account? Use it to sign in. • New to Nu Skin? Sign up—it’ s...
  9. Why is my ageLOC WellSpa iO not working?

    TROUBLESHOOTING  If you have any unexpected operation or events, please call Nu Skin Support Services at: 1-801-345-9900.  LOSS OF CONDUCTIVITY DURING USE  If the metallic nodes lose contact with your skin, the current will be interrupted, causin...
  10. What type of Warranty does the ageLOC WellSpa iO have?

    Limited Two-Year Warranty: Nu Skin guarantees your device to be free from defects in materials and workmanship for a period of two years from the original date of consumer purchase. This warranty does not cover damage to the product as a result of...