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  1. How do I change the billing information on my subscription?

    Changes can be made to your subscription billing information online by following these instructions: Log in to nuskin.com by selecting Sign Up/Sign In in the top right corner of the page. Then enter your login information and hit enter. S...
  2. How do I change the shipping address on my subscription?

    Changes can be made to your subscription shipping address online by following these instructions: Log in to nuskin.com by selecting Sign Up/Sign In in the top right corner of the page. Then enter your login information and hit enter. Sele...
  3. Are Brand Affiliates and above allowed to participate in Nu Skin enJoy Rewards?

    No, Nu Skin enJoy Rewards is for Members and Customers only. Nu Skin enJoy Rewards is a program designed to reward and thank loyal customers for purchasing Nu Skin products and participating in certain brand experiences and behaviors. This in turn ...
  4. Is there a limit when redeeming my points?

    Yes, you can use points to cover up to 50% of the redeemable products on your order.
  5. Are VIP and Luxe VIP Members required to have a subscription?

    Yes. To earn all the benefits of VIP and Luxe VIP a subscription is required.
  6. What is the definition of subscription? Does that mean the same package every month?

    A subscription is a recurring, monthly order. You can change products on your subscription each month online through Subscription Management. There are no time commitments and no order amount commitments, unless you are going for Luxe VIP status (th...
  7. What will happen to the Luxe VIP status I have just achieved after I return an order?

    If your return brings down your total Luxe VIP qualification spending below the required amount, you will drop to Tier 2 VIP status. Otherwise you will maintain your Luxe VIP status.
  8. Does my tier status expire?

    Your status for Tier 1 Basic and Tier 2 VIP Customer will remain the same if you stay enrolled in the Nu Skin enJoy Rewards program and maintain the behaviors to earn into those tiers. (For example, maintaining an active monthly subscription for Tie...
  9. Can you use reward points on subscription packages?

    No. Reward points cannot be redeemed on subscription packages.
  10. If a VIP Member switches to a Brand Affiliate, will they keep their reward points? If so, for how long?

    Yes. If a VIP Member decides they would like to convert to a Brand Affiliate account, they will be able to keep their reward points until they expire.