A subscription is a recurring, monthly order. You can change products on your subscription each month online through Subscription Management. There are no time commitments and no order amount commitments, unless you are going for Luxe VIP status (then you will need to purchase USD $800/CAD $1000 annually).
-
-
- What is the Nu Skin enJoy Rewards program?
- What are the benefits of the Nu Skin enJoy Rewards program?
- How does the Nu Skin enJoy Rewards program work?
- How do I join the Nu Skin enJoy Rewards Program?
- Is there a cost to join Nu Skin enJoy Rewards?
- Who is eligible to join Nu Skin enJoy Rewards?
- What am I agreeing to by joining the Nu Skin enJoy Rewards program?
- Do new Members need to opt into the Nu Skin enJoy Rewards program?
- Does my tier status expire?
- What will happen to the Luxe VIP status I have just achieved after I return an order?
- Are VIP and Luxe VIP Members required to have a subscription?
- Are Brand Affiliates and above allowed to participate in Nu Skin enJoy Rewards?
-
- What are enJoy Rewards Points?
- Do I earn SV on the products I redeem with enJoy Rewards Points?
- How are enJoy Rewards points earned?
- Will I earn reward points on product purchases made in other countries (markets)?
- Can I redeem my reward points in other countries (markets)?
- How can I tell when my reward points are going to expire?
- If I return a product or cancel an order, will the reward points I earned from those products be deducted from my reward point balance?
- Are there products that are not eligible to earn reward points or redeem with reward points?
- Do I need to have enough reward points to pay for an entire product or transaction?
- When are my reward points awarded?
- Is there a minimum dollar amount required to purchase to earn reward points?
- How can reward points be redeemed?
- How can I see how many reward points I have available?
- As a Member is there a cap on how many enJoy points I can earn in a single month/year?
- As a Customer is there a cap on how many enJoy points I can earn in a single month/year?
- As a Brand Affiliate is there a cap on how many enJoy points I can earn in a single month/year?
- Do I pay taxes and shipping costs when I use reward points?
- Can I return products that I have purchased with reward points?
- Can I use reward points at Experience Centers?
- Can I use reward points online or through the Nu Skin mobile shopping app?
- Can anyone else use my reward points?
- Will my reward points expire?
- Can reward points be used on promotional packages and items?
- What are Rewards points equivalent to?
- Will I be taxed on the total purchase amount before or after the discounted price?
- If a VIP Member switches to a Brand Affiliate, will they keep their reward points? If so, for how long?
- Can you use reward points on subscription packages?
- Is there a limit when redeeming my points?
-
-
-
- What are the benefits of having a subscription?
- How do I create a monthly subscription?
- How do I make changes to the product on my subscription?
- Can I have a subscription order shipped more than once per month?
- Are there any restrictions to what products I can order on a subscription?
- When is the latest I can make changes to my subscription before it ships out?
- Will I be notified when my subscription order ships?
- What payment methods are accepted for subscription orders?
- What subscription features can be managed online?
- What are the advantages of creating/modifying a subscription online?
- What should I do if I start to acquire too many products?
- What will happen if a product is out of stock?
- What happens if my credit card is declined on my subscription order?
- What is the definition of subscription? Does that mean the same package every month?
- How do I change the shipping address on my subscription?
- How do I change the billing information on my subscription?
-
- What does "ORDER NOW" on the Subscription Manage page do?
- What payment types are accepted with the "Order Now" feature?
- How many times can I use the "Order Now" feature with my subscription each month?
- Does "Order Now" change my subscription permanently?
- If I use "Order Now," will that change my ship date?
- How do I ship my subscription products now?
-
-
- Are your products vegan friendly?
- Do you test on animals?
- Can I use your products if I am pregnant or breastfeeding?
- Which skin care products can my child use?
- Which Pharmanex products can my child take?
- Can I combine different Pharmanex products?
- I have a medical condition, which Pharmanex products can I take?
- Where do I find a Scanner Operator?
- How do I qualify for a money back guarantee for Scanner certified products ?
-
- When will I receive my order?
- How much is shipping?
- I am missing a product from my order, what should I do?
- I have received the wrong product(s) in my order, what do I do?
- My order arrived damaged, what do I do?
- I haven’t received my order, how do I find it?
- How do I track my order?
- What is the return policy?
- How do I return products?
- Do you provide a prepaid return shipping label?
- How long does a refund take?
- I purchased my products through a Brand Affiliate. What are my rights for returning them?
-
-
-
- What makes ageLOC LumiSpa iO unique?
- LumiSpa iO Troubleshooting Steps
- Can treatment heads from the LumiSpa be used on the LumiSpa iO?
- Do I need to wash my makeup off before using ageLOC LumiSpa iO?
- Can I use ageLOC LumiSpa iO in the shower?
- Does my ageLOC LumiSpa iO need the stand to charge?
- How long does ageLOC LumiSpa iO last after a full charge with the magnetic charger?
- Can I use other, non-LumiSpa treatment formulas or cleansers with the ageLOC LumiSpa iO?
- What type of warranty does the ageLOC LumiSpa iO have?
- How long will my ageLOC LumiSpa iO treatment head last?
- How do I pair my ageLOC LumiSpa iO with the app?
- Do I have to connect with the app to use my ageLOC LumiSpa iO?
- Where Can I Find the Serial # and Lot # for My LumiSpa iO Device or Accessory?
- What is included in the box of a newly purchased LumiSpa iO?
-
CAN'T FIND YOUR ANSWER? CONTACT US: UNITED STATES | CANADA