ADR Product Points may be redeemed online via the ADR Manage tool or via our Support Center, if needed. ADR Product Points may only be redeemed if they cover the cost of the entire product. For example, you may not use ADR Product Points to pay for half of the price of any given product. To redeem Points, you will need to navigate to the ADR Manage page and click on Redeem Points.
After clicking on Redeem Points you will be prompted to edit your ADR products. You can add a new product to get with points, or you can keep all items the same. There must always be at least one item on the ADR inquiry that you cannot redeem with points. This will ensure that your ADR can continue unimpeded regardless of your points balance.
To the right of the screen you will see the following menu:
If you choose the option "Ship my on-time point redemption products with my ADR", you will simply click SAVE CHANGES AND CONTINUE, and the ADR will be saved with the points item to ship automatically on its designated ship date.
If you choose the option "Ship my one-time point redemption products immediately....", and click SAVE CHANGES AND CONTINUE you will be taken to the ADR Override window. The ADR override is a one time order that counts as your ADR shipment for the month. If you would like to add products for purchase you can do so now.
Upon clicking Continue, you will be taken to the checkout page. You will need to pay for all items purchased without ADR product points, and the tax on all ADR point-purchased items.