Yes. You may return a product or other items purchased with reward points; however, you will lose the reward points used to purchase the product or items. You will not receive a refund for the portion of the purchase made with reward points.
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- What is the Nu Skin enJoy Rewards program?
- What are the benefits of the Nu Skin enJoy Rewards program?
- How does the Nu Skin enJoy Rewards program work?
- How do I join the Nu Skin enJoy Rewards Program?
- Is there a cost to join Nu Skin enJoy Rewards?
- Who is eligible to join Nu Skin enJoy Rewards?
- What am I agreeing to by joining the Nu Skin enJoy Rewards program?
- Do new Members need to opt into the Nu Skin enJoy Rewards program?
- Does my tier status expire?
- What will happen to the Luxe VIP status I have just achieved after I return an order?
- Are VIP and Luxe VIP Members required to have a subscription?
- Are Brand Affiliates and above allowed to participate in Nu Skin enJoy Rewards?
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- What are enJoy Rewards Points?
- Do I earn SV on the products I redeem with enJoy Rewards Points?
- How are enJoy Rewards points earned?
- Will I earn reward points on product purchases made in other countries (markets)?
- Can I redeem my reward points in other countries (markets)?
- How can I tell when my reward points are going to expire?
- If I return a product or cancel an order, will the reward points I earned from those products be deducted from my reward point balance?
- Are there products that are not eligible to earn reward points or redeem with reward points?
- Do I need to have enough reward points to pay for an entire product or transaction?
- When are my reward points awarded?
- Is there a minimum dollar amount required to purchase to earn reward points?
- How can reward points be redeemed?
- How can I see how many reward points I have available?
- As a Member is there a cap on how many enJoy points I can earn in a single month/year?
- As a Customer is there a cap on how many enJoy points I can earn in a single month/year?
- As a Brand Affiliate is there a cap on how many enJoy points I can earn in a single month/year?
- Do I pay taxes and shipping costs when I use reward points?
- Can I return products that I have purchased with reward points?
- Can I use reward points at Experience Centers?
- Can I use reward points online or through the Nu Skin mobile shopping app?
- Can anyone else use my reward points?
- Will my reward points expire?
- Can reward points be used on promotional packages and items?
- What are Rewards points equivalent to?
- Will I be taxed on the total purchase amount before or after the discounted price?
- If a VIP Member switches to a Brand Affiliate, will they keep their reward points? If so, for how long?
- Can you use reward points on subscription packages?
- Is there a limit when redeeming my points?
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- What are the benefits of having a subscription?
- How do I create a monthly subscription?
- How do I make changes to the product on my subscription?
- Can I have a subscription order shipped more than once per month?
- Are there any restrictions to what products I can order on a subscription?
- When is the latest I can make changes to my subscription before it ships out?
- Will I be notified when my subscription order ships?
- What payment methods are accepted for subscription orders?
- What subscription features can be managed online?
- What are the advantages of creating/modifying a subscription online?
- What should I do if I start to acquire too many products?
- What will happen if a product is out of stock?
- What happens if my credit card is declined on my subscription order?
- What is the definition of subscription? Does that mean the same package every month?
- How do I change the shipping address on my subscription?
- How do I change the billing information on my subscription?
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- What does "ORDER NOW" on the Subscription Manage page do?
- What payment types are accepted with the "Order Now" feature?
- How many times can I use the "Order Now" feature with my subscription each month?
- Does "Order Now" change my subscription permanently?
- If I use "Order Now," will that change my ship date?
- How do I ship my subscription products now?
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- Are your products vegan friendly?
- Do you test on animals?
- Can I use your products if I am pregnant or breastfeeding?
- Which skin care products can my child use?
- Which Pharmanex products can my child take?
- Can I combine different Pharmanex products?
- I have a medical condition, which Pharmanex products can I take?
- Where do I find a Scanner Operator?
- How do I qualify for a money back guarantee for Scanner certified products ?
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- When will I receive my order?
- How much is shipping?
- I am missing a product from my order, what should I do?
- I have received the wrong product(s) in my order, what do I do?
- My order arrived damaged, what do I do?
- I haven’t received my order, how do I find it?
- How do I track my order?
- What is the return policy?
- How do I return products?
- Do you provide a prepaid return shipping label?
- How long does a refund take?
- I purchased my products through a Brand Affiliate. What are my rights for returning them?
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